Terms of Service

Last Updated: January 1, 2026

Welcome to ChainHero.ai (“ChainHero,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, platform, and related services (collectively, the “Services”).

By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Use of the Website

ChainHero provides information about AI-powered solutions, automation services, and related technology offerings. You may use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to systems or data
• Interfere with or disrupt website functionality
• Copy, scrape, or reverse engineer any part of the website or platform
• Use outputs from the Services to develop, train, or improve competing products or models without prior written consent

2. Services Overview

ChainHero provides AI-powered tools and solutions that may include conversational agents, automation systems, and related technologies.

Information presented on this website is for general informational purposes only and does not constitute professional, legal, financial, or technical advice.

Access to the administrative dashboard and platform features is governed by these Terms. Enterprise or business clients may also be subject to a separate written Master Services Agreement (“MSA”), which shall control in the event of any conflict with these Terms.

3. Account Access and Security

To access the administrative dashboard or certain features, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Ensuring that only authorized personnel access your account
• Promptly notifying ChainHero of any unauthorized access or security breach at support@chainhero.ai

ChainHero reserves the right to suspend or terminate accounts that show signs of unauthorized use or security compromise. You may not share, transfer, or sell access to your account without prior written consent from ChainHero.

4. Dashboard Client Obligations

Clients who deploy ChainHero-powered agents and access conversation data through the administrative dashboard (“Dashboard Clients”) agree to the following:

• Conversation data accessed through the dashboard may only be used for legitimate business purposes, including service improvement, quality assurance, compliance, and customer support
• Dashboard Clients must maintain their own privacy policy that discloses to end users that their conversations with AI-powered agents may be accessed and reviewed
• Dashboard Clients must comply with all applicable privacy laws — including but not limited to GDPR, CCPA, and any other laws governing the jurisdictions in which they operate — in connection with their access to and use of conversation data
• Conversation data may not be sold, licensed, or shared with third parties except as required by law or as permitted under the Dashboard Client’s own disclosed privacy practices
• Dashboard Clients are solely responsible for obtaining any consents required by applicable law from their end users in connection with AI-assisted interactions and conversation monitoring

ChainHero is not responsible for a Dashboard Client’s failure to comply with applicable privacy laws or to provide adequate notice to their end users.

5. Intellectual Property

All content on this website — including text, graphics, branding, logos, software, and design — is owned by or licensed to ChainHero and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

6. Third-Party Services

Our website or Services may integrate with or link to third-party platforms or tools. ChainHero is not responsible for the content, policies, or practices of third-party services. Use of third-party services is at your own risk.

7. AI Disclaimer

ChainHero may utilize artificial intelligence and machine learning technologies. AI-generated outputs may not always be accurate, complete, or suitable for every purpose. Users are responsible for independently verifying information before relying on it for business, legal, or operational decisions.

8. No Warranties

The website and Services are provided on an “as-is” and “as-available” basis. ChainHero makes no warranties, express or implied, regarding:

• Availability or uptime
• Accuracy of information
• Fitness for a particular purpose
• Error-free operation

9. Limitation of Liability

To the maximum extent permitted by law, ChainHero shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business opportunity
• Data loss or interruption
• Any damages arising from use or inability to use the website or Services

In no event shall ChainHero’s total cumulative liability to you exceed the greater of (a) the amount paid by you to ChainHero in the twelve (12) months preceding the claim, or (b) one hundred dollars ($100).

10. Privacy

Your use of the website is also governed by our Privacy Policy. By using our website, you acknowledge that information may be collected and processed as described in that policy.

11. Changes to Terms

We may update these Terms from time to time. For material changes, we will provide notice via email or a prominent in-app notification at least fourteen (14) days before the changes take effect where reasonably practicable. Continued use of the website or Services after updates constitutes acceptance of the revised Terms.

12. Termination

We reserve the right to suspend or terminate access to the website or Services at any time for violations of these Terms or for operational reasons. Upon termination, your right to access the Services ceases immediately. Provisions that by their nature should survive termination — including intellectual property, limitation of liability, and dispute resolution — shall remain in effect.

13. Dispute Resolution

In the event of a dispute arising out of or relating to these Terms or the Services, the parties agree to first attempt resolution through good-faith negotiation for a period of thirty (30) days.

If the dispute is not resolved through negotiation, it shall be submitted to binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall take place in New Jersey. The arbitrator’s decision shall be final and binding.

You agree to resolve disputes with ChainHero on an individual basis only. You waive any right to bring or participate in a class action, collective action, or representative proceeding.

Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

14. Governing Law

These Terms shall be governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. Any court proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in New Jersey, and you consent to personal jurisdiction in those courts.

15. Contact

If you have questions about these Terms, please contact:

ChainHero.ai
Email: support@chainhero.ai
Website: https://chainhero.ai